Built for how Nigerians actually buy: voice notes, Pidgin, bank transfers, pay on delivery and delivery across town. Made for any shop that sells on WhatsApp, from fashion and beauty to food and gadgets.
• Voice AI
Pidgin & English Voice Notes
Customers send voice notes on the go; TOLA decodes them, cross-references inventory stock, and replies naturally.
• Anti-Fraud
Receipt Checks
Flags reused screenshots, repeated references, wrong amounts and signs of editing, so you confirm with confidence before releasing goods.
• One Tap
Verify From WhatsApp
Payment alerts arrive on your phone with Verify and Reject buttons. One tap, and TOLA tells the customer. No dashboard needed.
• Lead Intel
Hot Lead Alerts
When a customer is ready to buy, you get a 🔥 alert with what they want and a link to jump in. TOLA keeps selling meanwhile.
• Safety First
Honest Escalation Protocols
Answers only from your catalogue, prices and rules. If it is not sure, it stops and hands the chat to you instead of guessing.
• Your Money
Payments Straight to You
Connect your own Paystack and customers pay through a secure link into your account. Orders confirm automatically. We never touch your money.
• Pay on Delivery
Cash-on-Delivery Orders, Handled
Offer pay on delivery on its own or next to Paystack. At checkout your customer taps Pay now or Pay on delivery. You get the order with a short code. Switch it on or off any time.
• Fewer Failed Deliveries
Confirms Before You Dispatch
Send DISPATCH from WhatsApp and TOLA asks the customer to confirm their address and the amount to pay. Then mark it DELIVERED or REFUSED. All from your phone.
• On Its Way
Tells Customers Their Order Has Left
When the rider leaves, send SENT with the order code and TOLA tells the customer it is on its way, with your rider's name and number if you add them. Switch it on or off any time.
• Any Channel
Orders From Instagram, Calls and Walk-Ins
Not every sale starts in a WhatsApp chat. Add an order from your dashboard, or send NEWORDER on WhatsApp, and TOLA messages the customer to confirm it and take payment. Take orders in a sheet or on a website form? Connect it once and they reach TOLA by themselves.
• After Delivery
Asks for Reviews and Brings Customers Back
Once you mark an order DELIVERED, TOLA asks the customer how it went, shares your review link and offers a reorder. One gentle message, never a stream of them. Switch it on or off any time.
• Follow-Up
Wins Back Quiet Customers
Nudges customers who abandon an order or go silent after asking about a product, so a half-finished chat does not turn into a lost sale.
• Order Status
Answers "Where Is My Order?"
Returning customers ask where their order stands and TOLA tells them, so you stop answering the same question all day.
• Bookings
Takes Appointment Requests
Run a spa, salon, clinic or any service business? TOLA lists your services, collects the service, day, time and name, and sends you the request with a code. Reply CONFIRM, RESCHEDULE or CANCEL and TOLA tells the customer.