Enough abstraction — here's exactly what TOLA does, as it stands right now, for a business selling on WhatsApp in Nigeria.
It answers instantly, correctly, from your real catalog
TOLA quotes your actual prices, describes your actual products, and answers questions using what you've told it about your business — not a generic script. It sounds like a real person on your team, not a system notification.
It's honest when it doesn't know something
If a question falls outside what it's been told about your business, TOLA says so and brings your team in — instead of guessing and risking a customer's trust on a wrong answer. This is a hard rule, not a soft guideline.
It records orders and tracks payments automatically
When a customer commits to buying, TOLA logs the order against your catalog and pricing. When they send a payment receipt, TOLA extracts the details and alerts you immediately to verify — it never tells a customer their payment is confirmed itself, that call always stays with you.
It follows up so leads don't go cold
A customer who asked a question and went quiet, or placed an order but never paid — TOLA checks back in on its own after about a day, once, without pestering. No manual tracking required on your side.
It's available every hour, every day
No sick days, no "reply tomorrow morning." The 2am message gets the same quality of answer as the 2pm one.
What it costs
Starting at ₦20,000 a month for 500 conversations, with no feature gating between tiers — every plan gets the full TOLA experience, just more volume as you grow.
Hire TOLA for your business
Try it live with a real business scenario, or talk to us directly to get set up.
Try TOLA right now — it's free →